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November 13, 2007
Please listen carefully as our options have changed
It seems every time I call a company I hear "please listen carefully as our options have changed". I don't have the menus memorized, nor do I care that they changed. Its annoying enough to get through the menus without added crap to listen to. If I had to be calling frequently enough that I had memorized the options I would be looking for another company to do business with anyway.
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