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February 14, 2006

Another Bad UI Decision

I finally solved a problem I had with my text editor on my work computer. The keyboard shortcut CTRL+SHIFT+I just wouldn't work, while the opposite function with CTRL+I worked fine. I figured perhaps the new keyboard was at fault. Some googling later I found that Trillian was the culprit. By default it attaches itself to several hotkey combinations and appears to block other apps. I don't know about you, but installing a system wide hotkey by default seems really wrong. One of the keys to UI design that some one mentioned that stuck with me: If every user doesn't use the function in the same way, you can't automate it. I think that applies here, I don't use any of the hotkeys Trillian installed, but by installing them by default caused problems for me the user.

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