August 09, 2003
Normally I find Superlube to be quick and efficient. On my last visit I was disappointed. I've never seen anyone clean windows worse than on this visit. The service personnel did not check my tire pressure or fluid levels, let alone top them up. The person dripped oil in my engine compartment, something I hate. The bill says 10w30 even though I asked for 5w30, who knows what was actually put into the vehicle. The bill also lists a whole bunch of things they "checked", but I doubt they did. The person also didn't seem to be following their standard safety procedures, nor were they very alert or attentive.
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